PSYC 333 Lecture Notes - Lecture 8: Programmed Learning, Distance Education, Performance Appraisal
Document Summary
Chapter 8: employee training improve performance by increasing. Discrepancy between actual performance and an ideal, norm, minimum, desired state, or an expected state analysis of need: 4 key questions. Is our program idea practical? types of needs analysis. Organizational: climate (employee readiness, attitudes, time, and commitment; management support) Task: identifies how tasks are learned (expected at time of hire, easily taught on job, current training, no training) Person: performance appraisal, surveys, interviews, skill and knowledge tests, critical incidents developing a training program. Conditions under which they are expected to do it. Level at which they are expected to do it. Role play and behavioral modeling to learn interpersonal skills. Prepare your talk, handout, visuals, marketing materials. Behavior modeling motivating employees to attend training. In-house trainers ( per seminar hour to develop) Considerations: efficiency, attention span, time away from work, massed ro distributed. Options: all at once or split up into sections preparing for classroom training.