COM 210 Lecture Notes - Lecture 1: Total Communication, Paul Ekman, Vocal Folds
Document Summary
Chapter 1 - five perspectives of nonverbal communication. Perspective 1: defining nonverbal communication: refers to communication affected by means other than words. We create messages in three ways (speech gestures) Arbitrarily: no relationship to the non-verbal message. Iconic: non-verbal has some connection to what we mean. Ex: sticking out tongue means different things. Ex: nodding head: decoding: interpreting a signal that has been received. Perspective 2: classifying nonverbal behavior: the communication environment. Switching classrooms from tables to desks. Switching classrooms smaller room means closer seating. Positioning = space, tilt of chin, turned towards or away. Straighter (high standing) or more hunched over. Receiver can interpret it in a variety of ways. How people react to touch in general. Not only what we say but how we say it. Perspective 3: nonverbal communication in the total communication process: purposes of nonverbal communication: express emotion, convey status (for example), conveys interest.
