PSY 034 Lecture Notes - Lecture 3: Typesetting, Profit Sharing, Reward System
Document Summary
Simply put, increase in employee performance when there is participation by employees in setting goals. The goal is to make the employee realize what they need to improve. Should be timely after the presentation or after a day or two. Always give in private don"t humiliate someone in front of their peers. Ex: promotion, raise, gift cards, vacation times. Timing of the reward immediate reinforcement is important. Contingency of the reward big tip for good service, small tip for bad service. Can get people to engage in behaviors they don"t like by reinforcing them with the opportunity to engage in behaviors they like better, ex: making coffee for a break during a study session. Individual incentive plans how much employees individually produce, Pay for performance based on individual performance, like commission but not commission. Merit pay based on performance appraisal ratings. Organizational incentive plans rewards employees for reaching group goals.