PSY 197 Lecture Notes - Lecture 11: Negative Affectivity, Psy, Counterproductive Work Behavior
31 May 2017
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Definition: voluntary behavior that violates significant organizational norms and threatens the well-being of the organization, its members, or both. Interpersonal deviance: harassment, gossip, verbal abuse, and fighting - if you abuse other coworkers you"re likely to undermine the person"s productivity. Organizational deviance: property deviance (theft, damage, sabotage) and production deviance (absence, tardiness, long breaks, substance abuse, sloppy work) Situational constraints: things or situations at work that interfere with task performance. Social stressors: caused by the people, workplace incivility (unidirectional), workplace interpersonal conflict (bidirectional) Distributive injustice how you distribute reward and merit. Procedure injustice unequal way of evaluating performance, related to evaluation of employee"s input, output etc. Interactional injustice related to social stressors, other people treat you unfairly, ex: people always talk to you in a condescending way. People high in conscientiousness are less likely to engage with cwb, especially when they love their working environment. People high in negative affectivity are more likely to engage into cwbs.
