PSY 197 Lecture Notes - Lecture 15: Psy, Human Nature, Role Conflict
31 May 2017
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Job demand and job control karasek (1979) Job demand job characteristics that require you to respond. Emotional demands regardless of how tired you are, you cannot show it during the job. Job control one"s control over job. Skill discretion: the chance of using knowledge and skills. Decision authority: the autonomy in making task related decisions. Job control is a moderator between demand and well-being, more job control less emotional constraints. Job demand control and support model johnson and hall (1988) When you confront a demanding work, and you are lack of job control think about your colleagues. Social support: support, help, and assistance received from others. Informational support some direction/guidance is given. Social support may substitute for lack of job control. Just knowing that one is cared for and that one could request support from others is often comforting in its own right. Three-way interaction of job demand, control, and social support.
