KINE 3360 Lecture Notes - Lecture 5: Scientific Management
Document Summary
What is management: getting a group of people to accomplish a goal. Approaches to management: scientific management approach, human relations approach, process approach. Management vs. leadership: see table 5. 1 (pg. 114: leadership influencing people to work individually or collectively towards a goal, managers, focus on efficiency and doing things right, cope with complexity, leaders, focus on effectiveness and doing the right thing, cope with change. Power: ability to influence others; control resources, organizational sources of power, legitimate power, reward power, coercive power. Managing diversity: reactive, defensive, personal sources of power, referent personality and characteristics, expert person with knowledge and skills.