AESHM 287 Lecture Notes - Lecture 3: Occupational Hygiene, List Of Fables Characters, Career Counseling

• School: Iowa State University
• Department: Apparel, Events, and Hospitality Management
• Course: AESHM 287
• Professor: Jeng

Document Summary

Organizational politics and interpersonal communication: the communication process. Communication: the process of exchanging information by the use of words, letters, symbols, or nonverbal behavior. Encoding communication media decoding feedback. Unwanted interference that can distort or block a message. Noise will be discussed later in the chapter: nonverbal communication in organizations. Body placement (e. g. , facing person in relaxed, casual style shows acceptance) Voice quality (e. g. , can communication confidence, nervousness, enthusiasm; watch out for whining, complaining tone) Clothing, dress, and appearance: organizational channels and direction of communication. The official pathways for sending information in and out of organization. Intranet, e-mail, videoconferences, web conferences, physical meetings, blog and social media authorized by the company. Management by walking around is both a formal and informal communication channel (d. 1. c. 1) could be a systematic procedure or around to talk to see if. Informal communication channels (d. 1. d. 1) conversations in a cafeteria, in a hallway; happens: grapevine, gossip, rumors unintentionally.