HSP M 101 Lecture Notes - Lecture 15: Team Building, Conflict Management
25 May 2016
School
Department
Course
Professor
Document Summary
Team: a group of people working together to complete a task or reach a common goal. Not one person has enough knowledge, creativity & experience to tackle today"s complex business problems alone. ***there is a difference between a group and a team. Effective teams have a mixture of these skills. Functional: routine tasks as part of their job. Cross-functional: solve problems that impact their area and the operations as whole. Self-directing: manage issues within the function of their team with little supervision. Managers must state what they need to be done (who, what, when, where, why: storming. Adapt to meet the need of each member. * not an original stage of group development. ** this stage can be hard for some as teams can last for days, weeks, months, years, etc. Successful teams do not happen by chance effective team leaders demonstrate several traits: Managing conflict- conflict happens, we have to deal with it in a healthy way.
