MGMT 370 Lecture Notes - Lecture 7: Decision-Making, Satisficing, Interpersonal Communication

• School: Iowa State University
• Department: Management
• Course: MGMT 370
• Professor: Priyanka Jayashankar

Document Summary

The steps of decision making: decision making as a process with six steps, identifying the problem, cannot place too much emphasis on this step, most critical part of the decision making process, determines the direction. Symptoms merely signal that a problem exists: generating alternative course of action. Identifying items or activities that could reduce or eliminate the difference between the actual situation and the desired situation: time to generate creative alternatives, often overlooked, time and effort involved, example: high level of absenteeism. Fire supervisor: transfer the supervisor to another position within the company, demote the supervisor, hire a new supervisor from outside the company, promote an internal candidate to the position. Into reality: planning and executing, cannot resolve a problem if it is not implemented properly. Lack the necessary resources, energy, ability, knowledge, leadership skills, or motivation to "make things happen: evaluating the decision, determine the effectiveness of their decision.