SP CM 212 Lecture Notes - Lecture 1: Selective Perception, Simile, Active Listening
Document Summary
"hearing is passive, listening is the active reception of information" Selective perception (your own biases and expectations) and defensive listening: multi-tasking, cultural barriers, you don"t know what you don"t know. Internal: problems we create : thinking about hunger: external distractions: someone running a jack hammer outside. Lazy/overconfident listening: turn them off when we feel we know enough about the subject. Ways to practice active listening: determine ahead of time what you want to learn ( whether content, new perspective, or structure. Listen to be bale to summarize main ideas. Listen for feedback giving: be honest and fair, adjust to. Select topic: analyze audience, determine speech purpose, compose thesis statement, general purpose: to inform, specific purpose: to inform my audience about my unfortunate history with pets, general and specific purpose statement. Specific: the general purpose plus a statement directed towards the audience.