The grouping of work position intro departments which are linked in a coordinated fashion within the larger organisation. Important note - these are archetypes - many organisation mix and match different types. The 5 departmental structures include: functional, product, geographic, process, customer. High departmentalisation: employees rigidly organised into departments (e. g. functional, divisional, matrix structure) Low departmentalisation: not a strong organisational structure in place. People with similar skills and performing similar tasks are formally grouped together into work units. Members of functional departments share technical expertise, internets and responsibilities. Advantages: specialisation - all expertise is in the one place, economies of scale (eos, cost saving from specialisation (eos, minimal duplication of people and equipment, employees are grouped together with others who have similar tasks. Groups together people working on the same product, in the same area, with similar customers or involved in the same process. The major types of divisional approaches are product, geographical, customer and process structure.