BUS-J 375 Lecture Notes - Lecture 1: Geek Squad, Circuit City Corporation, Radioshack
Document Summary
Brian dunn 24 y/o sales associate in 1985 to ceo in 2009. 1985 2009: 12 stores to a multinational, 1,400 stores in u. s. /canada & 2,600 elsewhere, close to billion in 2010 sales, stock declining, survived 2008-2010 recession, unlike circuit city. Upcoming plan ceo announces 5 year growth @ shareholder meeting. Dick schulze co-found the sound of music store with james wheeler. 1 million milestone bought out wheeler, expanded and grew rapidly. Tornado sale sale that boosted average sales/square foot by over the retail average. 1983 transformation name change to best buy, triple the amount of stores, revenue reaches million. Reduced costs new wholesale store format, less sales people needed, considered the most innovative ever in retail industry at the time. Reduced the labor costs by 30% due to salespeople not being as 1:1 w/ customers. Successes magnolia, geek squad, audiovisions, pacific sales, & more.
