BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 2: Specific Performance, Substance Abuse, Occupational Information Network
23 Aug 2016
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Job performance set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment. Good performance concern 3 types: task performance employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces. Ex, firefighter"s task performance can be searching burning buildings to locate victims and equipment to put out fires. Accountant - prepare and analyze accounting records for accuracy. Routine task performance: well-known response to task demands that are normal, routine, or otherwise predictable. Adaptive task performance: employee response to task demand that are unusual or very least and unpredictable. Creative task performance: individuals develop ideas or outcomes that are both novel and useful. Many organizations identify task performance behaviors by conducting a job analysis (a systematic data collection process). Activities involved in a job are identified via: observation, interview, survey.
