BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 6: Stephen Covey, Alternative Dispute Resolution, Best Alternative To A Negotiated Agreement

• School: IUPUI
• Department: BUS-Z - Business
• Course: BUS-Z - Business BUS-Z 302
• Professor: D A R R E L L E.B R O W N

Document Summary

Leadership using power and influence to direct other"s activities toward goal achievement. Power the ability to influence the behavior of others and resist unwanted influence: organizational power. Legitimate power based on your position of authority inside the organization. If manager asks you to stay late for work, they are using legitimate power. Reward power exists when someone has control over the resources or rewards another person wants. Ex, managers have control over raises that an employee might require to perform a job effectively. Coercive power exists when a person has control over punishments in an organization. It operates primarily on the principle of fear. For example, a manager might have the right to fire, demote, suspend, or lower the pay of an employee. Poor form of power to use because it results in negative feelings: personal power. Expert power derives from a person"s expertise, skill, or knowledge on which others depend.