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Class Notes for BUS-Z - Business at Indiana University - Purdue

BUS-Z 302 Lecture 5: summary_Chapter9

Chapter 9: Personality and Cultural Values Personality structures and propensities inside people that explain their characteristics patterns of thought, emotion, and behavior. What people are like. Traits recurring regular...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 6: Servant Leadership, Work Unit, Transactional Leadership

Chapter 14 – Leadership: Styles and Behaviors • Leadership—the ability to influence a group toward goal achievement (Power). • Management—use of authority inherent in designated formal rank to obtain compliance from ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 7: Organizational Culture, Customer Service

Chapter 16 – Organizational Culture • Organizational culture—the shared social knowledge about rules, norms, and values that shapes employees’ attitudes and behaviors. Creates a system of control over employees. • ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 6: Groupthink, Information Overload, Transactive Memory

Chapter 12 – Teams: Processes and Communication • Team process—the different types of activities and interactions that occur within teams and contribute to completing their ultimate goals. • Team value: ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z 302 Lecture 7: summary_Chapter15

Chapter 15 – Organizational Structure • Organizational Structure—formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. • Organizational chart—represen...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 5: Depth Perception, Cultural Intelligence, Speech Recognition

Chapter 10: Ability • Ability— stable capabilities people have to perform a particular range of different but related activities. Abilities are a funciton of both genes and the environment. Even with repeat or ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 6: Stephen Covey, Alternative Dispute Resolution, Best Alternative To A Negotiated Agreement

Chapter 13 – Leadership: Power and Negotiation • Leadership—using power and influence to direct other’s activities toward goal achievement. • Power—the ability to influence the behavior of others and resist unwanted ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 4: Organizational Commitment, Formaldehyde, Affective Forecasting

Chapter 8: Learning and Decision-making • Learning—reflects relatively permanent changes in an employee’s knowledge or skill that result from experience. o Formal—in the classroom o Informal—from...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 4: Legal Ethics, Whistleblower, Job Performance

Chapter 7: Trust, Justice, and Ethics • Reputation—reflects the prominence of its brand in the minds of the public and the perceived quality of its goods and services. • Justice—reflects the perceived fairness of...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 6: Energizer, Pitch Shift, Team Building

Chapter 11 – Teams: Characteristics and Diversity • Team—two or more people, working interdependently over some time period, to accomplish common goals related to some task-oriented purpose. ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 3: Profit Sharing, Cognitive Distortion, S.M.A.R.T.

Chapter 6: Motivation • Motivation— energetic forces that originate both within and outside a person that initiate work-related effort and determine its direction, intensity, and persistence. • Engagement—for hig...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 3: Progressive Muscle Relaxation, Presenteeism, Coronary Artery Disease

Chapter 5: Stress Stress—a psychological response to demands that possess certain stakes and that tax or exceed your capacity or resources. Stressors—demands that causes you to experience stress. Strains—negative conse...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 2: Specific Performance, Substance Abuse, Occupational Information Network

Chapter 2: Job Performance • Job performance— set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment. • “Good Perfo...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 2: Embeddedness, Absenteeism, Organizational Commitment

Chapter 3: Organizational Commitment • Organizational Commitment (OC)—desire on the part of an employee to remain a member of the organization. • Employees who are not committed to their organizations engage in w...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
BUS-Z - Business BUS-Z 302 Lecture Notes - Lecture 2: Job Satisfaction

Chapter 4: Job Satisfaction • Job satisfaction: a pleasurable emotional state resulting from the appraisal of your job or job experiences. • Employee job satisfaction has decreased over the last 10 years. 49% of ...

BUS-Z - Business
BUS-Z - Business BUS-Z 302
D A R R E L L E.B R O W N
Permachart - Marketing Reference Guide: Security Interest, Consequential Damages, Parol Evidence Rule

TM permacharts S a le s&L e a s e so fG o o d s General Considerations Un...

Accounting
ACTG 2010
All Professors
Permachart - Marketing Reference Guide: Secured Transaction, Chattel Mortgage, Security Interest

permacharts TM S e c u r e dT r a n s a c t io n s Scope ...

Accounting
ACTG 2010
All Professors
Permachart - Marketing Reference Guide: Statement Of Changes In Equity, Retained Earnings, Cash Cash

permacharts MT FINANCIAL STATEMENTS • Financial statements are documents that are BALANCE SHEET (B/S) STATEMENT OF RETAINED EARNINGS (SRE) ...

Accounting
ACTG 2010
All Professors
Accounting II - Reference Guides

Advance your knowledge with our advanced Accounting II! This companion Guide to Accounting I develops the reader’s understanding of balance sheets before moving into an effective summary of how assets are treated for accou...

Accounting
ACTG 2010
All Professors
Cost Accounting - Reference Guides

Specialized Accounting quick reference information in one handy place! This Guide provides specialized reference material that flows naturally from the contents of its companion Guides Accounting I and Accounting II. The t...

Accounting
ACTG 2010
All Professors
Permachart - Marketing Reference Guide: New York Stock Exchange, Nyse American, Market Trend

l e a r n • r e f e r e n c e • r e v i e w permacharts TM Stocks & Bonds WHAT IS A STOCK? WHAT IS A BOND? ...

Biology
BIOL2761
All Professors
Permachart - Marketing Reference Guide: Net Asset Value, Mutual Fund, U.S. Securities And Exchange Commission

l e a r n • r e f e r e n c e • r e v i e w permacharts TM Mutual Funds WHAT IS A MUTUAL FUND? PURCHASING & REDEE...

Biology
BIOL2721
All Professors
Business Administration
BUS 343
All Professors
Permachart - Marketing Reference Guide: Business Communication, Human Communication, Jargon

Communication Success 2 Communication Success 3 permacharts TM ...

Business Administration
BUS 343
All Professors
Permachart - Marketing Reference Guide: Predatory Pricing, Sales Promotion, Marketing Mix

Introductory Marketing 2 Introductory Marketing 3 permacharts TM ...

Business Administration
BUS 343
All Professors
Administrative Law - Reference Guides

Administrative law directly influences the life of every American citizen. All local, state and federal agencies operate pursuant to general Administrative law principles. An understanding of all administrative law functio...

Business Admin - Mgt
MGMT 10
All Professors
Organizational Behavior - Reference Guides

The systematic study of individual and group behavior within organizational structures is outlined in this coordinated Guide. Theories of leadership and individual behavior are related to the foundations of group behavior ...

Psychology
PSYC 302
All Professors
Introduction to Business Law - Reference Guides

Business law, sometimes referred to as corporate-commercial law, is a system of governance and regulations in connection with the creation, existence and dissolution of businesses. Today, Canadian businesses are governed b...

BLAW - Business Law
BLAW 464
All Professors
Management - Reference Guides

The complex aspects of Management are made clearer in this Guide. This powerful Guide provides comprehensive assistance to anyone who desires a deeper appreciation of basic Management principles. The fundamentals of organi...

BA - Business Administration
BA 2283
All Professors
Corporations - Reference Guides

Corporations are explained with clarity and precision in this informative Guide! This guide helps to remove some of the confusion that popularly exists concerning the purpose, the extent, and the legal effect of different ...

BA - Business Administration
BA 2283
All Professors
Marketing - Reference Guides

An easy to follow summary of every key marketing principle. The ability to effectively match a product or service to a need requires a well rounded understanding of the selling, public relations, and advertising that makes...

MBA - Master's in Business Admin
MBA 643
All Professors
Permachart - Marketing Reference Guide: Meeting Of The Minds, Executory Contract, Uniform Commercial Code

l e a r n • r e f e r e n c e • r e v i e w permacharts TM CContracts WHAT IS A CONTRACT? STATUTE OF FRAUDS ...

Law and Business
LAW 603
All Professors

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