EN.660.100 Lecture Notes - Lecture 7: Welfare Capitalism, George Pullman, Nitin Nohria

• School: JHU
• Department: EN Center for Leadership Education, EN Entrepreneurship and Management
• Course: EN.660.100
• Professor: Aronhime

Document Summary

John roberts high performance is maintaining strategy, organizational design (architecture, routines, culture), and environment. Max weber bureaucracy characterized by hierarchy, formalization, standardization, centralization // dehumanization and deindividualization. Henri fayol - specialization of labor, authority, discipline, unity of command, unity of direction, subordination of individual interests, remuneration, centralization, chain of. Superiors, order, equity, personnel tenure, initiative, esprit de corps. Principles of vertical specialization: chain of command, unity of command, line and staff employees, delegation, centralization vs. decentralization. Principles of horizontal departmentalization: group by function, product, consumer, geography, matrix. Oliver williamson, the m-form decentralizes operating decision-making // disadvantages: multiple levels of hierarchy, information distortion, divisional competition, transfer pricing battles. Span of control - number of subordinates a supervisor can effectively manage // affected by whether routine or variety work // hattrup and kleiner advantages and disadvantages for different spans of control (tradeoff between efficiency and flexibility)