BMRT 11009 Lecture Notes - Lecture 44: Getty Images, Transformational Leadership, Institute For Operations Research And The Management Sciences
Document Summary
From becoming a manager to becoming a leader. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of mcgraw-hill education. 14. 1 describe managers" appropriate use of power and influence. 14. 5 describe transformational leadership and its effects on employees. Explain how to develop the career readiness competency of self-awareness. The ability to influence employees to voluntarily pursue organizational goals. Enhancing a person"s abilities and skills to lead. Process of influencing others to understand and agree what needs to be done and the process of facilitating individual and collective efforts to accomplish shared objectives. Putting customers first, responding to and acting for customers. Mistakes can happen when managers don"t appreciate people are the key resource, underlead by treating people like other resources, or fail to be held accountable. Being inspiring, setting the tome, and articulating the vision. Putting people first, responding to and acting for followers.