BMRT 11009 Lecture Notes - Lecture 46: Servant Leadership, Transactional Leadership, John Wiley & Sons
SchoolKent State University
DepartmentBusiness Management and Related Technologies
Course CodeBMRT 11009
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FOUR BASIC SKILLS for LEADERS
Source: Adapted from T.V. Mumford, M.A. Campion, and F.P. Morgeson, “Leadership Skills
Strataplex: Leadership Skill Requirements across Organizational Levels,” Leadership Quarterly,
2007, pp. 154-166.
Copyright ©McGraw-Hill Education. Permission required for reproduction or display.
TRAIT THEORIES OFFER FOUR CONCLUSIONS
1. We cannot ignore the implications of leadership traits.
2. The traits suggest the qualities you should cultivate and avoid if you want to assume a
leadership role in the future.
3. Organizations may want to include personality and trait assessments in their selection
and evaluation processes.
4. Cross-cultural competency is an increasingly valued task-oriented trait. A global mind-
set is your belief in your ability to influence dissimilar others in a global context.
Behavioral leadership approaches
– Attempt to determine the distinctive styles used by effective leaders.
– Divided into four categories:
1. Task-oriented behavior.
2. Relationship-oriented behavior.
3. Passive behavior.
4. Transformational behavior.
TASK-ORIENTED LEADER BEHAVIORS
Task-oriented leadership behaviors
– These ensure that people, equipment, and other resources are used in an
efficient way to accomplish the mission.
– Initiating-structure leadership organizes and defines what employees should be
doing to maximize output.
– Transactional leadership clarifies employees’ roles and task requirements and
provides rewards and punishments contingent on performance.
RELATIONSHIP-ORIENTED LEADER BEHAVIORS
– Primarily concerned with the leader’s interactions with his or her employees.
2. Empowering leadership.
3. Ethical leadership.
4. Servant leadership.
CONSIDERATION and EMPOWERING LEADERSHIP
– Leader behavior that is concerned with group members’ needs and desires and
that is directed at creating mutual respect or trust.
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