PSYC 31773 Lecture Notes - Lecture 6: Business Game, Programmed Learning, Descriptive Knowledge
14 Jul 2018
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Document Summary
Learning and tas performance: training- process through which knowledge and skills of employees are enhanced for an immediate job or role, development- process through which knowledge and skills of employees are enhanced but are not needed immediately. Learning- encoding, retaining, and using information: phases of skill acquisition, declarative knowledge- knowledge about facts and things. Experts vs novices: expert- has a lot of experience, novice- has little experience, distinguishing features of experts, proceduralization, automaticity, mental models, meta-cognition- you know what you know, and what you are capable of. Assessing training needs: stages of training need assessment, organizational analysis, task analysis, person analysis. Methods and techniques of training: shift from instructor lead classroom to learner centered, technology-based training, computer based training- tailor learning process to the individual, non-computer-based training- role play and business games. Computer-based training: programmed instruction- basis of all computer-based training, proceeds question by question after trainee response.
