KNH 403 Lecture Notes - Lecture 3: Body Language, Diet Drink
1 Oct 2018
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Facilitate lifestyle awareness: acknowledging feelings, experieces, behaviors, providing appropriately timed education, exploring feelings, strengths, ambivalence, behavior and alternatives. Take appropriate action to obtain a healthier lifestyle: goal is for client to become self-sufficient. Conscious awareness: building skill, but still consciously aware. Words speaker said (listening) = encoding: what the listener heard = decoding. What the speaker actually meant = encoding: what the listener though the speaker meant = decoding. Race, gender, age and nationality have the greatest influence. Key differences in cultural groups often involve: body language (waving, expressive language or quiet, degree of directness (indirect = asian vs direct = african american, use of eye contact, physical space amount of personal space. Focus: placement of the emphasis in a response: placed on information or experiences (feelings, thoughts, or behaviors) Develop good nonverbal behavior: creates an environment helpful for developing a trusting relationship. Attentive listening: give all your attention to the client.
