ITM 311 Lecture Notes - Lecture 14: Pharmacy Technician

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Mercy Hospital Pharmacy Mini-Case
The pharmacy at Mercy Hospital fills medical prescriptions for all patients and distributes these medications to the nurse stations
responsible for the patient’s care. Medical prescriptions are written by doctors and sent to the pharmacy. A pharmacy technician
reviews the prescriptions and sends them to the appropriate pharmacy station. Prescriptions for drugs that must be formulated (made
on-site) are sent to the lab station, prescriptions for off-the-shelf drugs are sent to the shelving station, and prescriptions for narcotics
are sent to the secure station. At each station, a pharmacist reviews the order, checks the patient’s file to determine the appropriateness
of the prescriptions, and fills the order if the dosage is at a safe level and it will not negatively interact with the other medications or
allergies indicated in the patient’s file. If the pharmacist does not fill the order, the prescribing doctor is contacted to discuss the
situation. In this case, the order may ultimately be filled or the doctor may write another prescription depending on the outcome of the
discussion.
Once filled, a prescription label is generated listing the patient’s name, the drug type and dosage, an expiration date, and any special
instructions. The label is placed on the drug container and the orders are sent to the appropriate nurse stations. The patient’s admission
number, the drug type and amount dispensed, and the cost of the prescription are then sent to the billing department.
To Do: For the above Case, draw both a Context Diagram and a Level 0 DFD
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Document Summary

The pharmacy at mercy hospital fills medical prescriptions for all patients and distributes these medications to the nurse stations responsible for the patient"s care. Medical prescriptions are written by doctors and sent to the pharmacy. A pharmacy technician reviews the prescriptions and sends them to the appropriate pharmacy station. Prescriptions for drugs that must be formulated (made on-site) are sent to the lab station, prescriptions for off-the-shelf drugs are sent to the shelving station, and prescriptions for narcotics are sent to the secure station. If the pharmacist does not fill the order, the prescribing doctor is contacted to discuss the situation. In this case, the order may ultimately be filled or the doctor may write another prescription depending on the outcome of the discussion. Once filled, a prescription label is generated listing the patient"s name, the drug type and dosage, an expiration date, and any special instructions.

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