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Class Notes for Information Technology Mgmt at Michigan State University

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ITM 209 Lecture Notes - Lecture 4: Fanuc, Outsourcing

ITM 209 Fall, 2017 Exam Three Topics: Review Outline 120617 Enterprise Applications: SCM, CRM, and ERP Chapter 8 Dell Case and Class Discussion Business Models SCM Definition and Activities SCM Benefits and Challenges Futu...

Information Technology Mgmt
ITM 209
Frederick Rodammer
ITM 818 Lecture Notes - Lecture 2: Purchase Funnel, Social Media Optimization, Web Analytics
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find more resources at oneclass.com Lecture 2: Marketing Related Analytics Marketing Activities • Marketing funnel • Customer acquisition • Search engine optimiza...

Information Technology Mgmt
ITM 818
Julian Guo
ITM 209 Lecture Notes - Lecture 25: Cost Accounting, Business Process Reengineering, E-Procurement

ITM 309 Spring, 2015 Exam Three Topics: Review Outline – 4/29/15 Enterprise Applications: SCM, CRM, and ERP – Chapter 8 Dell Case and Class Discussion Business Models SCM Definition and Activities SC...

Information Technology Mgmt
ITM 209
Rodammer
ITM 309 Lecture 22: Change Management Part 2 12-7-16
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Change Management Preparing for Change Three important guidelines for effectively dealing with change management 1. Institute change management polices 2. Anticipate change 3. Seek change...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture 22: Change Management
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lecture 22 Change Management hejects Managing managing La projett indudes dent lying inements lancing The ng demands of Cost and me ch to Adapting th of different lanerns arov stakeholders project manager m f focus on mara...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 21: Offshore Outsourcing, Employee Retention, Social Entrepreneurship
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Outsourcing st 21 Century Organization Trends • The primary changes and challenges organizations are focusing on in the 21 century include: – Innovation: finding new – Social entrep...

Information Technology Mgmt
ITM 309
Rodammer
Information Technology Mgmt
ITM 309
Rodammer
Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 19: Data Warehouse, Upselling, Call Centre
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Enterprise Applications: Customer Relationship Management • What happens if our customers are not satisfied and relationships are poor? • What happens if our customers are delighted and relationships are gre...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 20: Production Planning, Accounts Receivable, E-Procurement
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Enterprise Applications: Enterprise Resource Planning Three Primary Enterprise Systems 1. Supply Chain Management 2. Customer Relationship Management 3. Enterprise Resource Planning Enterprise Resource P...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 16: Supplier Relationship Management, Sales Process Engineering, Sales Force Management System
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ITM 209 - Lecture 16 Notes Professor Rodammer Enterprise Applications: Customer Relationship Management • Customer Relationship Management: involves managing all aspects of a customer’s relationship with an ...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 15: Supply Chain, Swot Analysis, Inventory Turnover
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ITM 209 – Lecture 15 Notes Professor Rodammer Enterprise Applications: Supply Chain Management • Supply Chain Management o The supply chain has 3 main links ▪ Materials flow from supp...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 15: Business Intelligence, Sparty, Railways Act 1921
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Data: Business Intelligence and Business Analytics Chapter 6 Foundation Data Concepts Levels of Data: Character and Field Records: Related Fields with Attributes and Length Files: Grouping of Records with Classification Da...

Information Technology Mgmt
ITM 309
Rodammer
ITM 309 Lecture Notes - Lecture 16: Zillow, Business Analytics, Business Intelligence
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Data: Business Intelligence and Business Analytics Zillow Questions Review the five common characteristics of highquality information and rank them in order of importance to Zillow. 1. Accurate 2. Complete 3. Timeliness 4....

Information Technology Mgmt
ITM 309
Rodammer

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