ITM 209 Lecture Notes - Lecture 25: Cost Accounting, Business Process Reengineering, E-Procurement
13 Dec 2016
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Enterprise applications: scm, crm, and erp chapter 8. Systems development and project management chapter 9. Dell model: one of the largest pc manufacturers, largest direct pc manufacturer. Sells directly to customers, bypassing retailers and passes on the savings: less inventory and faster deliveries than its competitors, pure play model. What rules did dell break: you can"t customize every order for every customer, so offer pre-configured models that can"t be, retailers recommend specific models to customers, so the channel cannot be bypassed. changed. Step in value chain: component suppliers, manufacturer, retailer, customer. Step in value chain: component suppliers, manufacturer, customer. Great benefit is you are floating on cash rather then having to pay suppliers up front. Hence getting paid before they had to pay there suppliers. How much will it cost to deliver value to customers: dell is paid by customer before they have to pay supplier.
