MIE 330 Lecture Notes - Lecture 4: Workflow, Job Analysis, Rishi
Document Summary
Process of analyzing tasks necessary for production of a product or service. Set of job duties performed by a particular person. Careful job analysis makes it possible to define what a person in a certain position does and what qualifications are needed for the job. Firefighters use specific equipment to extinguish fires, require physical strength to do their jobs, and must possess the ability to make decisions under pressure. The process of getting detailed information about jobs. A list of tasks, duties, and responsibilities (tdrs) that a particular job entails. List of the essential duties with detailed specifications of the tasks involved in carrying out each duty. List of knowledge, skills, abilities, and other characteristics (ksao needed to perform a particular job. Knowledge: factual or procedural information necessary for successfully performing a task. Skill: an individual"s level of proficiency at performing a particular task. Ability: a general enduring capability that an individual possesses. Other characteristics: job-related licensing, certifications, or personality.