MIE 330 Lecture Notes - Lecture 10: Performance Measurement, Management System, Talent Management System
17 Nov 2017
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Process through which managers ensure that employees" activities and outputs contribute to the organization"s goals. Knowing what activities and outputs are desired. Providing feedback to help employees meet expectations. Figure 10. 1: steps in the performance management process. Effective performance management helps the organization achieve its business objectives. Ways in which organizations use the system to provide information for day-to-day decisions about salary, benefits, and recognition programs. Serves as a basis for developing employees" knowledge and skills. Lists traits and provides a rating scale for each trait. Employer uses the scale to indicate extent to which an employee displays each trait. Uses several statements describing each trait to produce a final score for. Figure 10. 3: example of a graphic rating scale that trait. Specific examples of employees acting in ways that are either effective or ineffective. Employees receive feedback about what they do well and what they do poorly and how they are helping the organization achieve its goals.
