Class Notes (836,587)
United States (324,593)
Literature (31)
LIT 20600 (31)
Alunsina (31)
Lecture 1

LIT 20600 Lecture 1: Chapter 7 HRM

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Department
Literature
Course
LIT 20600
Professor
Alunsina
Semester
Fall

Description
Chapter 7 Interviewing Candidate Basic Features of Interviews • An interview – A procedure designed to obtain information from a person through oral responses to oral inquiries • Types of interviews – Selection interview – Appraisal interview – Exit interview • Interviews formats – Structured – Unstructured Types of Interviews • Selection interview – A selection procedure designed to predict future job performance on the basis of applicants’ oral responses to oral inquiries. • Appraisal interview – A discussion, following a performance appraisal, in which supervisor and employee discuss the employee’s rating and possible remedial actions. • Exit interview – An interview to elicit information about the job or related matters to the employer some insight into what’s right or wrong about the firm. Formats of Interviews • Unstructured or nondirective interview – An unstructured conversational-style interview in which the interviewer pursues points of interest as they come up in response to questions. • Structured or directive interview – An interview following a set sequence of questions. Interview Content: Types of Questions • Situational interview – A series of job-related questions that focus on how the candidate would behave in a given situation. • Behavioral interview – A series of job-related questions that focus on how they reacted to actual situations in the past. • Job-related interview – A series of job-related questions that focus on relevant past job-related behaviors. Interview Content: Types of Questions • Stress interview – An interview in which the interviewer seeks to make the applicant uncomfortable with occasionally rude questions that supposedly to spot sensitive applicants and those with low or high stress tolerance. • Puzzle questions – Recruiters for technical, finance, and other types of jobs use questions to pose problems requiring unique (“out-of-the-box”) solutions to see how candidates think under pressure. Personal or Individual Interviews • Unstructured sequential interview – An interview in which each interviewer forms an independent opinion after asking different questions. • Structured sequential interview – An interview in which the applicant is interviewed sequentially by several persons; each rates the applicant on a standard form. • Panel interview – An interview in which a group of interviewers questions the applicant. • Panel (broad) interview – An interview in which a group of interviewers questions the applicant. • Mass interview – A panel interviews several candidates simultaneously. Computerized Interviews • Computerized selection interview – An interview in which a job candidate’s oral and/or computerized replies are obtained in response to computerized oral, visual, or written questions and/or situations. • Characteristics – Reduces amount of time managers devote to interviewing unacceptable candidates. – Applicants are more honest with computers – Avoids problems of interpersonal interviews – Mech
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