PHTH 2300 Lecture 4: Communications Quiz #1 Review (chps 1-4)
21 Mar 2018
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Document Summary
Changes in communication patterns altered the medical field. Paternalistic model - society where the doctor is held in high esteem and is not questioned or scrutinized. Mutuality model - society where the power difference is lessened or eliminated. Sentinel event - an event causing or risking serious injury or death to a patient. Crew resource management (crm) - concept that human error results from a breakdown in interpersonal communication, leadership, and decision making. Mnemonic device that outlines what information should be shared during a medical encounter. Culture - traditions, customs, norms, beliefs, values and thoughts that are passed from generation to generation. Training - acquisition of skills to perform a task in a specific way. Focuses on cure, expensive, requires a lot of technology, not always successful, ran by administrators (person has little say), can increase quality and quantity of life. Observed speech spoken to oneself for communication, self-guidance, and self- regulation of behavior.
