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COMS 1010 (19)
Dan West (19)

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Communication Studies
COMS 1010
Dan West

Ch 1 Communication  Is the process of using messages to generate meaning (or understanding) Communication Models  Communication as action –problems one way  Communication as transaction- problems are slow  Communication as interaction Interaction Model  Context  People o Source o Receiver  Message  Encoding & Decoding  Code o Verbal o Nonverbal  Channel  Feedback  Noise Communication Contexts  Intrapersonal  Interpersonal -Dyadic -Small Group -Public -Mass -Computer Mediated Communication  Begins with the self  Involves others  Has a content and relational dimensions  Is complicated  Quantity does increase quality  Is inevitable  Cannot be reversed  Cannot be repeated Studying Communication..  Can improve the way you see yourself  Can improve the way others see you  Can increase what tou know about human relationships  Can teach you important life skills Ch 2 Perception is..  The process of becoming aware of objects and events from the senses  Two types- o Active Perceptions – choices that you make o Subjective Perceptions – senses pick up, things that you recognize)  Selection  Organization  Interpretation Perceptions differ because..  Physiological Factors  Past Experiences & Roles o Perceptual Constancy  Culture and Co-Culture  Present Feelings & Circumstances Selection  Selective Exposure- choosing what to expose yourself to-music, tv, etc  Selective Attention- choose to listen to things that are familiar or important  Selective Perception- what you want to see and hear  Selective Retention- remember what you want to remember Organization  Figure- focal point of your attention  Ground- background against which your focused attention occurs  Law of Closure – tendency to fill in missing info  Law of Proximity- principle that objects close to each other are a unit or group  Similarity- elements are grouped together because of shared attributes Interpretation  Interpretive Perception- A blend of internal and external stimuli Attribution  The assignment of meaning to people’s behaviors  Fundamental Attribution Error- point people’s faults to them  Self-Serving Bias- Come up with excuses for your own faults Perceptual Errors  Stereotyping  First Impressions Who are you?  A product of your perceptions, memories, experiences, feelings, interpretations, inferences, evaluations, attitudes, opinions, ideas, strategies, images, and states of consciousness Symbolic Internationalism  The process of the development of the self through the messages and feedback received by others Self-Fulfilling Prophecy  You behave and see yourself in ways that are consistent with how others see you Identity Management  High Self-Monitor – worried about how they present themselves  Low Self-Monitor – opposite of a High Self-Monitor  Electronic Self-Presentation Face Theory (Goffman)  The socially approved & presented identity  Facework- strategies to maintain face  Politeness- helping others save face Image Repair Strategies  Denial  Evade Responsibility  Reduce Offensiveness  Corrective Action  Mortification- Apology Ch 3 Verbal Communication Language  A collection of symbols, letters, or words with arbitrary meanings that are governed by rules and used to communicate  Must be.. o Encoded – translate
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