COMM 112R Lecture Notes - Lecture 5: Internal Monologue, Reca, Interpersonal Communication
Document Summary
Listening is a complex process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages. Hearing is the physiological process of decoding sounds. Selecting is the process of choosing one sound as you sort through the various sounds competing for your attention; focusing on the words/nonverbal messages of other. Attending refers to after selecting, you attend or focus on it; the heart of the listening process. Remembering is the process of recalling information; there is short-term and long-term memory; short-term is the insignificant information we experience daily, whereas long-term memory includes events, conversations, and other data that are significant. Responding is the interpersonal communication involving both talking and responding; verbal and nonverbal. Analytical listening style - focus on facts and tend to withhold judgement before reaching a specific conclusion; consider all sides of an issue before making a decision or reaching a conclusion; look at different perspectives.