NSSA-221 Lecture 2: Network Management

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System Administration
INSTRUCTOR: GARRETT A
Lesson Two - Network Management
Models
FCAPS
Fault, Configuration, Accounting, Performance, and Security
ITIL
IT Infrastructure Library, Recommendations and “Best Practices”
TMN
Telecommunications Management Network
Cisco Lifestyle Services (PPDIOO)
Plan, Prepare, Design, Implement, Operate and Optimize
FCAPS
Fault management (detect, log, and notify)
Isolate the problem by using the tools to determine the root cause/symptoms
Resolve the problem
Record the process that was used to detect and resolve the problem
Configuration Management
Monitor network and system configuration information to uderstand the effects
it may have on the operation of the network (hardware and software)
Examples include:
Firmware, software and Operating Systems versions
The number of interfaces on a router and speed settings
The number of hard drives on a server, CPUs and RAM
Accounting Management
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Ensuring that the computing and network resources are used fairly by all gorups
or individuals who are using them
Performance Management
Measure and Report the various aspects of the network or system performance
Step 1: Gather Performance Data
Step 2: Use the data to establish a baseline
Step 3: Determine and establish thresholds
Security Management
Control Access and Protect Data
Firewalls and Access Control Lists (ACLs)
IDS & IPS
Antivirus and Malware programs
Policies
Managing the Network
Add and remove user accounts
Managing the printing system(s)
Managing the email accounts in a group
Creating/managing policies
Managing software and hardware
Managing devices
Printers
Servers
IP telephones
Etc
Installing, configuring, and upgrading everything
What is Monitoring?
An end-to-end performance management system
Monitor the physical and virtual components of an infastrcuture, including
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