04:189:351 Lecture Notes - Lecture 3: Servant Leadership, Emotional Labor, Conscientiousness

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Models of leadership: trait, behavioral, contingency, servant leadership, authentic leadership. Trait model of leadership: born to greatness. Inherent within nature (though can be learned to a degree: traits include, needs, motives, personality factors, needs studied by mcclelland, achievement, affiliation, power. Personality factors: 5 broad categories appear across various cultures, extraversion, neuroticism, conscientiousness, agreeableness, openness, the three personality factors most useful for the virtual leader, agreeableness, openness, conscientiousness. Contingency model: path-goal theory of leadership, 4 different styles, supportive leaders, directive leaders, participative leaders, achievement-oriented leaders. *each is more or less effective based on task type. Servant leadership: built upon a beautifully simple idea. True leadership can only be granted by followers when they recognize that the leader is acting as a servant to the needs and motivations of those being led (lojeski, p. 26) In virtual configurations: teams function more effectively when leadership is conferred by contributions an individual makes to team mission rather than by authority.

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