04:189:101 Lecture Notes - Lecture 2: Assertiveness, Team Building, Cooperativeness

• School: Rutgers University
• Department: Communication and Informatio
• Course: 04:189:101
• Professor: Linardopoulos

Document Summary

Involves more than two people, usually engaged in synchronous interaction, actively working toward a common goal . Time: working together at the same time. 90% of responses is to make a committee. Takes more time to come to a decision. The practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility. Occurs when relationships and trust are weak. Use when conflict is not critical to you. Use when need to make an immediate decision. Good when both have something to gain. Basic problem solving sequence (no standard time-frame) Most groups go straight to number 6 causing it to be ineffective. Vote: causes conflict (members who don"t get their way become upset) Arbitration: bring in a third party to help settle dispute. Consensus is not the only way in which a group can make a decision. Analyzed based on specific tasks and behaviors.