o Focus on: Crisis Help Lines
o Intro to CQ#12
o Basic Relational Comm. Processes
o The Lifespan of Human Relationships
o Turn Taking Solutions
Basic fundamental human task that has to be recurrently solved on a
• Pre-arranging turns
• Current speaker indicating when they are done
o Turn projectability – how we use grammar, semantics
o Turn Constructional Units (TCUs)
o Transition Relevance Place (TRP)
Always aiming for TRP
o Concept: Level ofAnalysis/Unit ofAnalysis
The major unit being analyzed in a research study
• The “who” or “what” of what that is being investigated
• Typical examples in the social sciences: The individual, group,
organization, artifact, etc.
If we’re interested in analyzing “everyday talk,” our Unit ofAnalysis is
typically SOCIAL INTERACTIONS
• Special Focus: Crisis Help Line 2
o Overview – Why might ppl call a help line dedicated to crisis and suicide
o In terms of comm, how do callers and call takers negotiate the provision of help
during the convo?
o Issues to explore related to discourse & social interaction
Specific action sequences?
How do people assess level of risk of a caller?
• Accomplished through different interactional news
“Just wanted to talk” calls?
• Intro to CQ#12 How may certain comm patterns help explain the status and trajectory
of people’s interpersonal relationships?
o Speed date example
o Unit ofAnalysis: THE DYAD a pair of two individuals
o Interpersonal Relationship – a set of expectations two people have for their