33:620:301 Lecture Notes - Lecture 2: Scientific Management, Theory X And Theory Y

• School: Rutgers University
• Department: Management and Global Business
• Course: 33:620:301
• Professor: dennishamilton

Document Summary

Healthy tension between: s(cid:272)ie(cid:374)tist (cid:448)ie(cid:449) (cid:894)e(cid:374)gi(cid:374)eers, e(cid:272)o(cid:374)o(cid:373)ists, et(cid:272) (cid:895, hu(cid:373)a(cid:374)ists (cid:448)ie(cid:449) (cid:894)so(cid:272)iologists, psy(cid:272)hologists, et(cid:272) (cid:895) 3 stages of management theory evolution: age of scientific management (1880-1940, human relations on behavioral movement (1940-1980, strategic management (1980-present) Fredrick taylor: principles of scientific management (father of scientific management) People are inputs to the production process. If you make working conditions better -> output does increase: put better lighting in factory and people were more productive, e(cid:448)e(cid:374) (cid:449)he(cid:374) the lights (cid:449)ere(cid:374)"t o(cid:374), (cid:271)ut the people k(cid:374)e(cid:449) it (cid:449)as i(cid:373)pro(cid:448)ed. Employee interviews: helped employees share what they like/dislike. Theory x: people are lazy by nature. Theory y: people want to do meaningful work. In 1975, only 15% of americans had that belief. In 1966: 55% of americans were confident in the leaders of big companies. In search of excellence study: not that valid, only used the good companies, not any bad ones. There is no one best way to manage.