B A 350 Lecture Notes - Lecture 12: Absenteeism, Role Conflict, Homeostasis
10 Apr 2018
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Document Summary
Stress: stress/stress response: a perso(cid:374)"s u(cid:374)(cid:272)o(cid:374)s(cid:272)ious preparatio(cid:374) to fight or flee when faced with demand, distress/strain: adverse psychological, physical, behavioral & organizational consequences that may occur as a result of stressful events, stressor: source that triggers stress response. Four approaches to stress: homeostatic/medical approach, fight-or-flight, homeostasis or equilibrium, cognitive appraisal approach, psychological, perceptions, the person-environment fit approach, fit, role stress, psychoanalytic approach, gap between ego-ideal and self-image, freud. Individual and organizational consequences: individual, psychological disorders, medical illnesses, behavioral problems, falling while walking, organizational, withdrawal, absenteeism, performance decrements, disability claims/lawsuits. Nonwork stressors: marital expectations, child rearing lack of sleep, transportation, traumatic events, financial issues, illness, lack of alone time, natural disasters. Organization prevention/help: job redesign, role negotiations/goal setting, social support systems, eap programs employee assistance programs, positive environment, events, suggestion box, special treats, laundry, haircuts, dentist, nap room, health clubs, flexible scheduling. Individual prevention/help: learned optimism, time management, leisure activities, friends, gym/exercise, food, sleep, meditations/relax.
