MIS 180 Lecture Notes - Lecture 3: Transaction Processing System, Decision Support System, Online Transaction Processing

• School: SDSU
• Department: Management Information Systems
• Course: MIS 180
• Professor: W.Tyler

Document Summary

Making organizational business decisions: managerial decision-making challenges. Data collection: 3. solution generation, 4. solution test, 5. solution selection, 6. solution implementation. Hire and retain the best professionals: key performance indicators (kpis)- the quanti able metrics a company uses to evaluate progress toward critical success factors. Market share- the portion of the market that a rm captures (external) Internal kpi- return on investment (roi)- indicated the earning power of a project. Using mis to make business decisions: model- a simpli ed representation or abstraction of reality, models help managers to: Managerial support system: online analytical processing (olap)- manipulation of info to create business intelligence in support of strategic decision making, decision support system (dss)- models info to support managers and business professionals during the decision-making process. : four quantitative models used by dsss include. Strategic support systems: executive information system (eis)- a specialized dss that supports senior level executives within the organization. Digital dashboard: most eiss o ering the following capabilities.