MIS 180 Lecture Notes - Lecture 9: Project Management Institute, Rational Unified Process, Systems Development Life Cycle

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Software that is built correctly can adapt and change as the organization and its business transforms. Software that effectively meets employee needs will help an organization become more productive and enhance decision making. Software that does not meet employee needs may have a damaging effect on productivity and can even cause a business to fail. As o(cid:396)ga(cid:374)izatio(cid:374)s" (cid:396)elia(cid:374)(cid:272)e o(cid:374) soft(cid:449)a(cid:396)e g(cid:396)o(cid:449)s, so do the business- related consequences of software successes and failures including: increase or decrease revenue. Nike"s poo(cid:396)l(cid:455) desig(cid:374)ed cm soft(cid:449)a(cid:396)e that dela(cid:455)ed orders, increased excess inventories, and caused third quarter earnings to fall 24 percent below expectations: repair or damage to brand reputation. H&r block customers were furious when the company accidentally posted passwords and social security numbers to its website: prevent or incur liabilities. Foxmeyer sued sap for million for an erp failure: increase or decrease productivity. Defective software accounts for 45 percent of computer downtime and cost u. s. businesses billion in 2003.

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