PSY 321 Lecture Notes - Lecture 10: Perceived Organizational Support, Social Exchange Theory, Organizational Justice
Document Summary
Chapter 8 & 9: organizational beliefs and work motivation. Perceptions about the organization that employees feel are true. Organizational identification - organization is part of who i am. Beliefs - what we think about the organization. Motivation - how we direct focus and energy. Direction - where we channel our efforts (goals) Intensity - how much effort do we put in (energy) Duration - how long do we exert effort (persist) Behavior - what we do on the job. More distributive justice (good thing), you"re less likely to withdraw from the organization. Whether the organization consistently follows the procedures, regardless of the outcome. People who are following procedures or policies consistently across all employees. Feel like they get to file grievance procedures if they don"t feel like it was followed. Broad theory focused how cost-benefit calculations drive our behavior in social interactions. Relationship entry --> relationship expectations --> relationship evaluations.