CFS 326 Lecture Notes - Lecture 1: Paralanguage, Health Professional, Nonverbal Communication

• School: Syracuse University
• Department: Child & Family Studies
• Course: CFS 326
• Professor: I. Kehres

Document Summary

Quality health care encompasses listening to and involving children in their own decision-making process. Families are extensively involved in the caring for their child and is a constant in their lives. With increased third-party involvement, as in child-parent-health professional engagement, the dynamics of the interaction become increasingly complex: supportive role. Non-verbal messages are imparted without using spoken language: body language (facial expressions, eye contact, body movement/position, and touch, paralanguage (vocal tone, pitch, and pace) Non-verbal communication represents a large portion of any interaction, especially with children. He effective exchange of messages depends upon core interpersonal skills used by those involved such as questioning, explaining, reassuring, and listening. Questioning different forms of questions yield different responses. Open-ended questions (usually begins with what, why, could, and how: allow more opportunities to talk freely, share experiences, identify things that are important, gatheri(cid:374)g pare(cid:374)ts" a(cid:374)d (cid:272)hildre(cid:374)"s (cid:448)ie(cid:449)poi(cid:374)ts is i(cid:373)porta(cid:374)t. More information = less uncertainty and worry.