CFS 326 Lecture Notes - Lecture 11: Information Overload, Active Listening

• School: Syracuse University
• Department: Child & Family Studies
• Course: CFS 326
• Professor: I. Kehres

Document Summary

Communicating with parents of children with healthcare needs. Parental involvement: parents are often the primary caregiver, particularly for chronically ill children. Parents are experts too: parents are often the primary caregiver, particularly for chronically ill children. Separating children from their parents during hospitalization and/or treatment can have negative effects: working collaboratively with parents has positive effects. Family centered care: built on foundation of dignity and respect, information sharing, family partnership in care, and family collaboration, balance between neutral (giving info, opinions and suggestions) and affective (building trust, showing respect, providing comfort) behaviors. Assessing each situation: communication challenges, working with multiple people/teams, repetition of information. The interpersonal rather than physical dimensions of the healthcare setting were more stressful for fathers. It is important that fathers receive regular updates on the care of their child directly rather than second hand through their partner.