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Lecture 14

MGMT 309 Lecture Notes - Lecture 14: Psychological Contract, Conscientiousness, Organizational Commitment

Course Code
MGMT 309
Bradley Wesner

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Understanding Individuals in Organizations
Psychological contract: overall set of expectations held by an
individual with respect to their contributions to the organization and
what the organization will provide in return
Not written on paper nor are the terms negotiated
The individual provides contributions such as effort, skill, ability,
time, or loyalty
The organization provides inducements both tangible (pay) and
intangible (status)
Person-job fit: the extent to which the individual contributions
match the organizational inducements
Possible reasons for imperfect person-job fit:
Organizational selection procedures are imperfect
Both people and organizations change
Each individual is unique
Individual differences: personal attributes that vary from one
person to another
Personality Traits
Personality: the relatively permanent set of psychological and
behavioral attributes that distinguish one person from another
Managers should strive to understand basic personality
Big 5
Agreeableness: a person's ability to get along with others
Conscientiousness: the number of things a person can
effectively work on at one time
Negative emotionality: extent to which a person is poised,
calm, resilient, and secure
Extraversion: a person's comfort level with relationships
Openness: a person's rigidity of beliefs and range of

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Myers-Briggs Framework
Extraversion versus introversion
E vs I
Extraverts gather energy from others, introverts need
solitude to recharge their energy
Sensing versus intuition
S vs N
Sensing types prefer concrete ideas, intuitive types
prefer abstract concepts
Thinking versus feeling
T vs F
Thinkers base decisions on logic, feelers on emotion
Judging versus perceiving
J vs P
Judgers prefer completion, perceivers enjoy the
Locus of control: the degree an individual believes their behavior
directly impacts the consequences of that behavior
Internal locus of control: belief that success/failure results
from one's own behavior
External locus of control: belief that success/failure results
from fate, chance, luck, or the behavior of others
Self-efficacy: an individual's beliefs about her or his capabilities to
perform a task
Authoritarianism: an individual's belief that power and status
differences are appropriate in an organization
Machiavellianism: behaviors directed at gaining power and
controlling behavior of others
Self-esteem: the extent to which a person believes they are
worthwhile and a deserving individual
Risk propensity: the degree to which an individual is willing to take
chances and make risky decisions
Emotional Intelligence
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