STHM 1113 Lecture 39: Leisure 39

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Leisure Choices & Marketing
o Its all aout the people
We want to leisure with people we relate to and have a good time with
Best way to make associations
o System 1 marketing what you want. Why?
Choices based on experiences, associations, emotions
Quick positive decisions.
Creates halo effet
o System 2 marketing Benefits?
Essential for repeat business
Consider place
Consider price
Always be enabling
Promotion & Marketing Guidelines & Clues
o Identif peak eperiences – what was most enjoyable from past experiences;
draws customers back
o What people do & with whom
What is the activity?
Don’t ignore singles or new people
o Demonstrating competence & skill
A chance to perform/show off/get better
The concept of Flow – where skill and challenge meet; (Mihaly
Csiksentmihalyi)
The study of happiness & creativity; What creates a life worth
living?
https://positivepsychologyprogram.com/mihaly-csikszentmihalyi-
father-of-flow/
Getting so absorbed in what you are doing, lose concept of time
Not boredom, and not anxiety about what you are doing or how
you are performing
Knowing the Life Course
o What is the “life course”? Why is it important to leisure industries and business
in general?
o A general progression of life that acknowledges the uniqueness of this
progression
o Life Phases: Preparation, establishment, consolidation and acceptance
o Provides important info into markets
No longer traditional
Sexual norms
Reacting to the Fluid nature of leisure businesses
o Leisure is always changing! But remember Inertia!
o Central market usually about those who want to do something more and in an
improved setting
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