COMM 215 Lecture Notes - Lecture 9: Passive-Aggressive Behavior

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Interpersonal conflict: exists when there is expressed tension between people who are interdependent, perceive they have incompatible goals, and feel a need to resolve those differences. Interdependence: can occur between people who perceive themselves as interdependent at the time of conflict. The felt need for resolution: differences don"t always involve conflict. Conflict involves tensions between goals, preferences, or decisions that we feel we need to reconcile. Passive aggression: which is acting aggressively while denying feeling or acting aggressive. Games: much covert conflict takes places through games, highly patterned interactions in which the real conflicts are hidden or denied and counterfeit excuse is created for arguing or criticizing. Exit response: involves physically walking out or psychologically withdrawing. Neglect response: denies or minimizes problems, disagreements, anger, tension, or other matters that could lead to overt conflict. Loyalty response: involves staying committed to a relationship despite differences. Voice response: addresses conflict directly and attempts to resolve it.

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