CTD 461 Lecture Notes - Lecture 10: Mass Customization

• School: University of Alabama
• Department: Clothing, Textiles and Interior Design
• Course: CTD 461
• Professor: Ms.Davis

Document Summary

Interactions among materials in the product and the relationship to construction, fit and design greatly influence product performance and consumer satisfaction. Material characteristics, performance, and quality are only part of the total quality. The finished product must also be assessed for quality. The way materials and other aspects of the product work together to affect consumer satisfaction. Standards and specifications: standards: reflect the company"s philosophy and business objectives and market expectations, describe characteristics and performance, ensure product consistency, specifications: details for specific products, reflect standards, evaluation procedures. Materials exceed a certain level market (buttons line up: company"s definition of quality (cid:523)expense(cid:524) modification will overcome the materials" shortcomings, possible solutions, substitute, reexamine specs, reexamine evaluation process, appropriate materials for a product are the most important factor. If the materials do not perform at the desired level no amount of product design: material modified by manufacturer to meet specs.