MGT 300 Lecture Notes - Lecture 14: Great Man Theory, Servant Leadership, Transformational Leadership

• School: University of Alabama
• Department: Management
• Course: MGT 300
• Professor: Daniel Bachrach

Document Summary

The ability to influence employees to voluntarily pursue organizational gains. Characteristics of being a manager & a leader resource, underlead by treating people like other resources, or fail to be held accountable. Executing plans and delivering goods and services. Being inspiring, setting the tone, and articulating the vision. Acting decisively: being a manager means . Putting customers first responding to and acting for customers. Mistakes can happen when mangers don"t appreciate people are the key: being a leader means . Mistakes can happen when leaders choose the wrong goal, direction, or inspiration; overlead; or fail to implement the vision. Being a leader: coping with change: legitimate power. Results from managers formal positions within the organization: reward power. Results from managers authority to reward their subordinates: coercive power, expert power. Results from managers authority to punish their subordinates. Results from one"s specialized information or expertise. Inspirational appeals: consultation, personal appeals, exchange tactics, coalition tactics, pressure tactics, legitimating tactics.