Class Notes (838,020)
United States (325,263)
Management (35)
MGT 300 (26)
Lecture 11

MGT 300 Lecture 11: MG Chapter 11 Notes

3 Pages
Unlock Document

MGT 300
Daniel Bachrach

Management Chapter 11 Notes Personality & Individual Behavior • Personality ➢ The stable psychological traits and behavioral attributes that give a person his or her identity ➢ Managers need to understand the personalities of their people in order to manage and develop them into great employees The Big Five Personality Dimensions • Extroversion ➢ How outgoing, talkative, sociable, and assertive person is • Agreeableness ➢ How trusting, good-natured, cooperative, and soft-hearted one is • Conscientiousness ➢ How dependable, responsible, achievement-oriented, and persistent on is • Emotional stability ➢ How relaxed, secure, and unworried one is • Openness to experience ➢ How intellectual, imaginative, curious, and broad-minded one is Do Personality Tests Work for the Workplace? • Extroversion has been associated with success for managers and salespeople • Conscientiousness has been found to have the strongest positive correlation with job performance and training performance Cautions About Using Personality Testing in the Workplace • Use professionals • Don’t hire on the basis of personality test results alone • Be alert for gender, racial, and ethnic bias • Graphology tests don’t work, but integrity tests do Traits Important in Organizations • Locus of control ➢ Indicates how much people believe they control their fate through their own efforts ➢ Internals have less anxiety, greater motivation, and strong performance expectations than externals ➢ Internals do not need as much supervision ➢ External crave structured jobs • Self-esteem ➢ The extent to which people like or dislike themselves, their overall self- evaluation ➢ High self-esteem handle failure better, emphasizes the positive, and take risks ➢ Low self-esteem focus on weakness and negative thoughts ➢ Develop esteem through reinforcement of positive attributes and coaching/mentoring • Emotional stability ➢ The extent to which people feel secure and unworried and how likely they are to experience negative emotions under pressure • Emotional intelligence ➢ Self-awareness ➢ Self-management ➢ Social awareness ➢ Relationship management Some Ways That Managers Can Boost Employee Self-Esteem • Reinforce employees’ positive attributes and skills • Provide positive feedback whenever possible • Break larger projects into smaller tasks and projects • Express confidence in employees’ abilities to complete their tasks • Provide coaching whenever employees are seen to be struggling to complete tasks Emotional Intelligence • Self-awareness ➢ The most essential trait. This is the ability to read your own emotions and gauge
More Less

Related notes for MGT 300

Log In


Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.