MGT 300 Lecture Notes - Lecture 8: Southwest Airlines, Organizational Culture, Adhocracy

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What is an organizational culture: organizational culture. System of shared beliefs and values that develops within an organization and guides the behavior of its members. Industry and business environment: national culture, behavior of leaders, organizational structure. Drivers of organizational culture: founder"s values, organization"s vision and strategies motivates an organization"s members so that they can work together to achieve the organization"s goals. Organizational structure: who reports to whom & who does what. A formal system of task and reporting relationships that coordinates and. Culture plus structure: drivers of culture, organizational culture, organizational structure & internal processes, group and social processes, work attitudes & behaviors, overall performance. Creates innovative products by being adaptable, creative, and quick to respond to the marketplace. Google, wl gore, amazon. com: market culture. Driven by competition and a strong desire to deliver results. Kia, wall street financial firms: hierarchy culture. Formalized structured work environment aimed at achieving effectiveness through a variety of control mechanisms; very regimented.

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