MGT 320 Lecture Notes - Lecture 12: Hard Power, Soft Power

• School: University of Alabama
• Department: Management
• Course: MGT 320
• Professor: Clint Hamner

Document Summary

Leadership power and influence: power: the potential ability of one person to influence other people to bring about desired outcomes, hard power vs. soft power. Hard po(cid:449)er: ste(cid:373)s largely fro(cid:373) a perso(cid:374)"s positio(cid:374) of authority (legiti(cid:373)ate, re(cid:449)ard, and coercive) position power. Soft power: based on personal characteristics and interpersonal relationships (expert and referent) personal power. Influence: the effect a perso(cid:374)"s a(cid:272)tio(cid:374)s ha(cid:448)e o(cid:374) the attitudes, (cid:448)alues, (cid:271)eliefs, or a(cid:272)tio(cid:374)s of others: power bases. Legitimate: authority granted from a formal position. Reward: authority to bestow rewards on other people. Coercive: authority to punish or recommend punishment. Expert: authority resulti(cid:374)g fro(cid:373) a leader"s spe(cid:272)ial k(cid:374)o(cid:449)ledge or skill. Referent: authority (cid:271)ased o(cid:374) perso(cid:374)ality (cid:272)hara(cid:272)teristi(cid:272)s that (cid:272)o(cid:373)(cid:373)a(cid:374)d follo(cid:449)er"s attention, respect, and admiration so that they want to emulate the leader: follower responses. Compliance: following the directions of the person with power, regardless of how (cid:373)u(cid:272)h agree(cid:373)e(cid:374)t there is (cid:449)ith that perso(cid:374)"s dire(cid:272)tio(cid:374)s. Resistance: the act of disobeying orders or deliberately avoiding carrying out instructions.