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Lecture 5

OM 300 Lecture 5: OM Chapter 5S Notes

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Operations Management
OM 300
David Cooper

Operations Management Chapter 5S Notes Sustainability in the Supply Chain Corporate Social Responsibility • How the products and services affect people and the environment • Stakeholders have strong opinions about environmental, social, and ethical issues • Doing what’s right can be beneficial to all stakeholders • Corporate social responsibility (CSR) Sustainability • Meeting the needs of the present without compromising the ability of future generations to meet their needs • More than “going green” • Includes employees, customers, community, and company reputation Systems View • Looking at a product’s life from design to disposal, including all the resources required • The product or service itself is a small part of much larger social, economic, and environmental systems • Understanding systems allows more informed judgments regarding sustainability Commons • Inputs to a production system held by the public • Common resources often misallocated • Possible solutions include: 1. Moving some of the common to private property 2. Allocation of rights 3. Regulation Triple Bottom Line • Consider the systems necessary to support the three Ps: people, planet, and profit • Decisions affect people • Globalization and outsourcing complicate the task • Supplier selection and performance criteria are important • Materials must be safe and environmentally responsible • The planet’s environment • Look for ways to reduce the environmental impact of operations • Overarching objective is to conserve scarce resources • Carbon footprint and greenhouse gas emissions (GHG) • Social and environmental sustainability do not exist without economic sustainability • Staying in business requires making a profit • Alternate measures of success include risk profile, intellectual property, employee morale, and company valuation • Social accounting Walmart’s Objectives • Improving livelihoods through the creation of productive, healthy, and safe workplaces • Building strong communities through access to affordable, high-quality services • Preventing exposure to substances that are considered harmful or toxic • Promoting health and wellness Design and Production for Sustainability • Life cycle assessment valuates the environmental impact of a product, from raw material and energy inputs all the way to the disposal of the product at its end-of-life • The goal is to make decisions that help the environmental impact of a product throughout its entire life • The 3Rs – reduce, reuse, and recycle Product Design • Design decisions affect materials, quality, cost, processes, related packaging and logistics, and how the product will be processed when discarded • Incorporate systems view to lower environmental impact • Alternative materials Production Process • Reduce the amount of resources in the production process ➢ Energy ➢ Water ➢ Environmental contamination • Reduce cost and environmental concerns Logistics • Reduce costs by achieving efficient routes and delivery network
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