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COM 225 (34)
Lecture

Interpersonal Communication Lecture 2.11.14 - Relational Control

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Department
Communication
Course
COM 225
Professor
Dr.Tutzauer
Semester
Spring

Description
COM 225 – Lecture 2.11.14 Relational Control  Two characteristics of messages :  ­content – what’s being said in the message  ­relational control: The Control Code: every message carries relationship  aspects (says something about the relationship) in addition to the content aspects:  ­one up: a message that asserts control over the other person   ­one down: a message that accepts control over the other person  ­one across: messages that are neutral with respect to control  ­Every interact and transact (a PAIR of messages) contains both a cue and response  (can also function as both sometimes in relation to the other thing – continuous  conversation)  The 3 Digit Message Code : *Handout*  1  digit: indicates who is speaking  nd 2  digit: the form  ­assertion ­question ­talk­over ­noncomplete ­other/miscellaneous  3  Digit: response (content) – function in pairs  ­Support & Nonsupport ; seeking OR giving support from/to the other  person; nonsupport is rejection, challenges (opposite)  ­Extension & Answer: extending the flow of conversation, asking a  question, asking for elaboration. answer is ONLY non­committal answers  ­Instruction & Order: both are ways to tell someone to do something,  the difference is that instruction provides reason, order does not  Disconfirmation & Topic Change: both are ways to change the topic, the  difference is that disconfirmation is a sudden topic change that is “not  acceptable” or “inappropriate” in the conversation  Initiate or Terminate & Other: very last or very first utterance in the  conversation, other is miscellaneous *see example of husband and wife conversation* ­number of interacts = number of utterances ­1 ­e.g., 9 utterances = 8 interacts  ­ the table gives you the control code (see first paragraph of notes)  Transaction code: 9 different transacts/interacts (3x3 choices)  ­symmetric transacts: both control codes are going in the same direction: ­competitive symmetry, submissive symmetry, and neutral symmetry  ­complementary transacts: control codes going the opposite ways: ­both are called complementarity  ­transitional transacts: contain an across arrow within it (without being  sym
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